Accessibility

We appreciate that there are a number of learners who do not / cannot access the internet and that these are likely to be in our target population. However, social research indicates that the vast majority of learners have regular access to the internet and similar government services (UCAS and Student Loan applications) have achieved very high levels of online take-up.

If learners cannot access the internet themselves, they will be able to choose the telephone application channel. Alternatively, learners can apply by paper application form which they can get from their Learning Provider.



How will the LSS support hard to reach learners?

The helpline will be of particular use to this group as a trained advisors will be on hand to help the learner through the application process and provide further guidance where online access is not available.